Terms and Conditions

Changing your booking

• Should you wish to alter your booking once it is confirmed (i.e. after you have paid or received an invoice from us), you must do so in writing. A £25 admin fee will be payable.
• Courses may only be transferred to another course date up to 8 weeks prior to the course being run.
• Courses can only be transferred to another course, during an 8 month period. So, for example, if you have booked a course to be delivered on the 01/01/20**, then you can only transfer to another course held between that date and the 01/08/20** [** is the 'year' you booked]

Cancellations and refund policy

• Should you decide to cancel your booking more than 4 weeks before your activity date, 50% of your fee will be refunded.
• If we receive your cancellation less than 4 weeks before your activity date, no refund can be made.
• Should we need to cancel the activity that you have booked, we will offer you the choice to EITHER receive a refund of all moneys paid to date minus any card fees we incurred at the time of booking, OR to transfer your moneys towards another booking of your choice.
• We advise you take out insurance for cancelations, as the above policy is not flexible.

Participant Declaration: all activities

Mountain Run accepts its responsibility to make its activities as safe as is reasonably practicable. However, adventurous activities are inherently hazardous and cannot be completely risk free, however hard we try. Accidents can happen without any contributory negligence from Mountain Run or its staff. Mountain Run can accept no responsibility for loss or damage to personal property or for personal injury not arising as a result of its own act or default.

By booking with us, you are agreeing to the following statements:

• I am physically fit for the activity I have booked
• I appreciate that the activity may be hazardous by its nature and I accept a certain element of risk
• I agree to abide by such regulations as Mountain Run may consider advisable on the day of my activity
• I confirm that I will adhere to the Minimum Kit recommendations provided by Mountain Run for the activity that I have booked
• I confirm that I agree to release Mountain Run, its staff, agents, representatives, associates, sponsors, marshals, and volunteers for any and all liability, including but not limited to claims, liability, damages, demands, causes of actions for any loss, damage, injury, claim, legal fees or action arising from my participation in the activity I have booked. This release extends to any claim made by my family, estate, heirs, or assigns arising from or in any way connected with the aforementioned activities. This release does not include a release to Mountain Run for acts of its own negligence.
• I understand and accept the above statements and accept that I have a responsibility to take careful note of instructions and to act in a way that will minimise the likelihood of injury. I am fit for the course and will inform Mountain Run before the course of any special medical conditions that might affect my safety.
• I understand that Mountain Run reserves the right to change the date, course or event base or, if necessary, to cancel an event entirely, in the event of Force Majeure (that is, unpredictable events beyond their reasonable control including, without limitation, natural disasters, war, civil or political unrest, terrorism, extreme weather, epidemics and pandemics). No refund will be available in this eventuality.
  
• I also understand that Mountain Run reserves the right to cancel a course/race if it is not fully booked, or they are unable to run it for whatever reason, outside of the above clause in the event of 'Force Majeure' being enacted. If this happens, we will either transfer your money towards another course or refund you in full, minus any card fees we have incurred at the point of booking. Of course this will be a last resort and we will do everything in our power to make sure a course is run before we think about cancelling it.

Mountain Run is a trading name of The Outdoor Warehouse (Windermere) Ltd.